• As a special launch offer, we are offering free shipping within all US states - HI & AL included. (We're nice)
• For all international orders, we offer discounted shipping that is calculated and provided to you at check-out.

We use several carriers for delivery depending on a number of factors, including your location. But don't worry, you don't have to do anything!

Goods are dispatched from Grapevine, Texas.

For customers outside of the US , taxes, duties and fees may be levied by your local authorities and are entirely your (the purchaser’s) responsibility.

At time of dispatch, we will send you a Shipping Confirmation email so you can track your package.

Our processing and dispatch process starts from the moment we get credit card authorisation and verification.

Once the order is accepted and the stock is available, we aim to process and dispatch your order within 1-2 business days, Monday through Friday.

*Delivery estimates exclude warehouse processing time of 1-2 business days. Delivery estimates are not guaranteed due to COVID-19.

Pricing & Payments

Prices are quoted in USD for all customers and local taxes, where applicable, are calculated at checkout.

Bio deNovo accepts all major credit cards or you can use Paypal.

When selecting this option at checkout, you will be directed to the PayPal site to 'Log In' and review the amount shown before clicking 'Pay Now'. Once this transaction is complete, you will then return to bio-first.com.

For all purchases outside the US, while the prices on the website are quoted in USD, the final payment will be converted to your local currency on your credit card statement.

Bio deNovo provides no advice regarding customs charges, duties or other taxes and strongly encourages you to source this information prior to purchase.

All prices are subject to change without notice.

Please visit our FAQs page for more questions on shipping.